Terms of Use

Effective Date: 17-12-2024

Welcome to Tints and Films LTD (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of our website and services provided by Tints and Films LTD, a Canada-based company specializing in residential and commercial window films. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Services Offered

We provide a variety of window film solutions, including:

• Residential Services:

  • Solar Control Films

  • Decorative Films

  • Premium Ceramic Window Films

  • Safety & Security Window Films

  • Privacy Window Films

• Commercial Services:

  • Solar Window Films

  • Graphic Window Films

  • Ceramic Window Films for Commercial Spaces

  • Decorative films

  • Custom Frosted films

  • Safety security film
    

2. Eligibility

Our services are intended for residents and businesses in Canada. By using our website or services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

3. Policies

3.1 Warranty

We offer warranties on specific products and services as detailed in your service agreement. Warranties may vary depending on the type of film or installation service. Please refer to your agreement for warranty terms and conditions.

3.2 Returns and Refunds

We do not offer refunds for completed installations. Refunds or exchanges for defective products may be provided on a case-by-case basis, in accordance with applicable Canadian laws.

3.3 Payments

Payments are accepted upfront or after completion of service, as outlined in your service agreement. Late payments may result in additional charges or delays in service.

4. Limitations of Service

Our warranty does not cover damages caused by:

• Weather-related events (e.g., hail, strong winds, extreme temperatures)

• Misuse or unauthorized modifications

• Improper cleaning methods or materials

5. Privacy Policy

5.1 Data Collection

We collect personal information such as names, contact details, and addresses for the purpose of providing quotes, completing service agreements, and sending newsletters (if subscribed). By submitting your information, you consent to its collection and use in accordance with our Privacy Policy.

5.2 Data Protection

We adhere to Canadian data protection laws to safeguard your personal information. We do not sell or share your data with third parties without your consent, except as required by law.

6. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the property of Tints and Films LTD. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

7. Governing Law

These Terms are governed by the laws of Canada. Any disputes arising under these Terms shall be resolved in the courts of Canada.

8. Limitation of Liability

Tints and Films LTD is not liable for:

• Indirect or consequential damages arising from the use of our services.

• Damages due to customer negligence or failure to adhere to care instructions.

9. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms. Please review this page periodically for updates.

10. Contact Us

For any questions or concerns about these Terms, please contact us at:

Tints and Films LTD

+1(647) 606-5029

tintsandfilms@gmail.com